Help Center

Click "Sign In" in the top navigation, then select "Create Account". You'll need to provide your name, email, and create a secure password. We'll send you a confirmation email to activate your account.

After creating your account and starting your 7-day free trial, you'll be taken to your dashboard where you can see all available lessons. Start with Lesson 1: Budgeting Basics and progress through the curriculum at your own pace. Before your trial ends, you'll be prompted to choose between our Essential, Advanced, or Elite subscription plans to continue learning.

We recommend following the lesson sequence as each builds on previous concepts. However, you can access any lesson at any time. If you jump ahead and find concepts challenging, consider reviewing earlier lessons first.

On the login page, click "Forgot Password" and enter your email address. We'll send you a secure link to reset your password. The link expires after 24 hours for security.

Yes! Go to your account settings from the dashboard and update your email. You'll need to verify the new email address before the change takes effect.

Contact our support team to request account deletion. We'll permanently remove your personal data within 30 days, though we may retain anonymized learning analytics to improve our platform.

Lessons range from 25-60 minutes each. The time varies based on the complexity of topics and includes reading, interactive exercises, and quizzes. You can pause and resume lessons anytime.

Currently, lessons are designed to be interactive and work best online. However, you can bookmark key calculator tools and reference materials that are available offline-friendly.

There's no minimum score to "fail" - quizzes are learning tools. However, we recommend achieving at least 80% before moving to the next lesson to ensure you've mastered the concepts.

EconTeen works best on modern browsers: Chrome (recommended), Firefox, Safari, and Microsoft Edge. Make sure your browser is updated to the latest version for optimal performance.

Try refreshing the page, clearing your browser cache, or using an incognito/private browsing window. If problems persist, contact our support team with details about your browser and device.

Yes! Our platform is fully responsive and works great on mobile devices. Some interactive calculators may be easier to use on larger screens, but all content is accessible on phones and tablets.

Complete all 12 lessons and maintain an average quiz score of 80% or higher. Once you finish the final lesson, your certificate will be automatically generated and available for download.

Your certificate demonstrates completion of our financial literacy program. You can share it on LinkedIn, include it in job applications, or show it to parents/teachers as proof of your financial education commitment.

Our certificates are professional completion certificates but not formally accredited by educational institutions. They're valuable for personal development and can demonstrate your commitment to financial literacy to employers.

EconTeen offers three flexible pricing plans:
• Essential: $3.99/month - Complete curriculum, interactive lessons, progress tracking
• Advanced: $6.99/month - Everything in Essential plus priority support, live Q&A sessions, downloadable resources
• Elite: $9.99/month - Everything in Advanced plus 1-on-1 coaching, college planning, exclusive investor network

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely through our encrypted payment system.

Yes! We offer a 7-day free trial so you can explore our lessons and see if EconTeen is right for you. No credit card required to start your trial, and you can cancel anytime during the trial period.

Absolutely! You can cancel your subscription at any time from your account settings. If you cancel during a billing cycle, you'll continue to have access until the end of your current billing period.

Yes! We offer a 25% student discount for verified students. Contact our support team with your student ID or .edu email address to get your discount code. This brings Essential to $2.99/month, Advanced to $5.24/month, and Elite to $7.49/month.

If a payment fails, we'll retry charging your card after 3 days. If payment still fails, your account will be temporarily suspended after 7 days. You can reactivate by updating your payment method in account settings.

Yes! You can change your plan anytime from your account settings. Upgrades take effect immediately, while downgrades take effect at your next billing cycle. You'll keep access to premium features until then.

Essential ($3.99/month): Complete financial curriculum, interactive lessons & quizzes, progress tracking & badges, community access

Advanced ($6.99/month): Everything in Essential plus priority support, monthly live Q&A sessions, downloadable resources

Elite ($9.99/month): Everything in Advanced plus 1-on-1 financial coaching, college financial planning, exclusive teen investor network